Ordering Parts Online

Sierra Electric Hearth Products Accessories

Sierra Products, Inc. recommends all repairs be accomplished by a certified hearth products service company. Part selection and application is by purchaser. Any exchange or return require a "Return Merchandise Authorization" (RMA) and must be requested with in 30 days of receipt. All returned parts are subject to a 20% restocking fee and carry a 90 day warranty from the date of sale. Orders are entered daily Monday-Friday during normal business hours. Please allow 5-7 business days for processing and shipping. Tracking information will be provided through Paypal account. For updates or questions on a specific part ship and transit times contact Customer Service:

Shipping & Handling Charges: SPI ships all parts prepaid and charges $19.00 minimum shipping and handling fee for orders less than $249. Orders totaling $250 or more, shipping and handling charge is included. This applies for US lower 48 states. Alaska/Hawaii and International, contact customer service for specific shipping and handling charges.

General Policy and Conditions of Sale

Technical Service Plan for Legacy Stoves, Pellet-Gas-Wood, Manufactured after 1992

PART# MODEL DESCRIPTION PRICE  
Tech Service All Technical Service Plan for Legacy Stoves, Pellet-Gas-Wood, Manufactured after 1992, Phone/Bench $150.00
QTY. PART# MODEL DESCRIPTION WEIGHT PRICE  
10931 SH18 Sierra Electric Heater - For 18" log Set 9 lbs $199.00
10912 SH24 Sierra Electric Heater - For 20" & 24" Log Sets 10 lbs $215.00
10932 SH30 Sierra Electric Heater - For 30" Log set 11 lbs $240.00
10933 SH18ST Sierra Electric Heater - For 18" See Through Log Set (Single side outlet) 13 lbs $250.00
11146 SH24ST Sierra Electric Heater - For 24" See Through Log Set (Single side outlet) 15 lbs $257.00
11147 SH30ST Sierra Electric Heater - For 30" See Through Log Set (Single side outlet) 17 lbs $263.00
QTY. PART# MODEL DESCRIPTION WEIGHT PRICE  
10904 ERF Replacement Flames. 1 Sets of 3 Color Flame Strips for 20", 24" & 30" - $21.00
10944 ERF18 Replacement Flames - 1 Sets of 3 Color Flame Strips (18" Logs and 32" Fireplace) - $21.00
10957 1315G On/Off Remote Control with 110v Receiver and 12v Battery Transmitter 1 lbs $69.00
110366 - Lower Orange Lens - SEL Logs - $ 3.34
110367 - Upper Orange Lens - SEL Logs - $ 15.76
110368 - 25 Watt Light Bulb (Do Not Exceed 25 Watts) - $ 3.90