Ordering Parts Online

Oak Ridge Logs & Accessories

Sierra Products, Inc. recommends all repairs be accomplished by a certified hearth products service company. Part selection and application is by purchaser. Any exchange or return require a "Return Merchandise Authorization" (RMA) and must be requested with in 30 days of receipt. All returned parts are subject to a 20% restocking fee and carry a 90 day warranty from the date of sale. Orders are entered daily Monday-Friday during normal business hours. Please allow 5-7 business days for processing and shipping. Tracking information will be provided through Paypal account. For updates or questions on a specific part ship and transit times contact Customer Service:

Shipping & Handling Charges: SPI ships all parts prepaid and charges $19.00 minimum shipping and handling fee for orders less than $249. Orders totaling $250 or more, shipping and handling charge is included. This applies for US lower 48 states. Alaska/Hawaii and International, contact customer service for specific shipping and handling charges.

General Policy and Conditions of Sale

Technical Service Plan for Legacy Stoves, Pellet-Gas-Wood, Manufactured after 1992

PART# MODEL DESCRIPTION PRICE  
Tech Service All Technical Service Plan for Legacy Stoves, Pellet-Gas-Wood, Manufactured after 1992, Phone/Bench $150.00

Oak Ridge Gas Log Kits

QTY. PART# DESCRIPTION WEIGHT PRICE  
10498 OR16 16x12 (4) Logs 45 lbs $ 184.00
10499 OR18 18x12 (5) Logs 50 lbs $ 204.00
10500 OR24 24x13 (6) Logs 58 lbs $ 231.00
10501 OR30 30x13 (7) Logs 65 lbs $ 287.00

Split Oak Ridge Gas Log Kits

QTY. PART# DESCRIPTION WEIGHT PRICE  
10543 SOR16 16x12 (4) Logs 45 lbs $ 204.00
10544 SOR18 18x12 (5) Logs 50 lbs $ 225.00
10545 SOR24 24x13 (6) Logs 58 lbs $ 266.00
10546 SOR30 30x13 (7) Logs 65 lbs $ 319.00

Majestic Oak Ridge Gas Log Kits

QTY. PART# DESCRIPTION WEIGHT PRICE  
10845 MOR16 16x12 (5) Logs 50 lbs $ 204.00
10846 MOR18 18x12 (6) Logs 55 lbs $ 225.00
10847 MOR24 24x13 (7) Logs 63 lbs $ 266.00
10848 MOR30 30x13 (8) Logs 70 lbs $ 319.00

Accessories

QTY. PART# DESCRIPTION WEIGHT PRICE  
10144 Factory Installed Safety Pilot-NG (FS), Right hand installation, Left Optional, required for Remote or Wall Switch Control. AF-1000 - $ 235.00
10650 Factory Installed Safety Pilot-LPG (FS), Right hand installation, Left Optional, required for Remote or Wall Switch Control. AF-1000 - $ 255.00
11234 Electronic Ignition Kit - Wall Mounted - $ 590.00
10146 Crushed Lava Rock (5 PAK)* - $ 60.00
10147 Ember Kit - Vermiculite & Rock Wool (5 PAK)* - $ 60.00
10150 Sand (5 PAK)* - $ 60.00
10226 Pine Cone Kit (3) PK - Case (5) - $ 60.00